4 results found
Allow Super Admin to edit other Super Admin user's custom fields. I recently needed to move a Super Admin to a new job code (via custom field) and I was not able to edit anything.1 vote
Sometimes there is a sudden need for a user to perform responsibilities of two roles (ex. Analyst and Arbitrator) temporarily. We have to either create a new role or update the existing role to enable it, with the latter impacting all users. It will be great if we can assign multiple roles to a user, with the higher permission of either role superseding the lower permission. It'll also make role management much simpler.1 vote
Team Leaders added to 'All Users' should obtain access to all agent reports. This is specifically useful for QAs who need access to all agent reports.1 vote
If a default role has been edited, it would be great if there was a tag or note next to the role to 1 )Indicate it was edited, 2) The changed settings to be highlighted in red or similar to see what is different.6 votes
- Don't see your idea?