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  1. To enhance the monitoring and security of Playvox we would like an email to be sent to either the Admin or Super_Admin when specific data exports are generated.

    The email should contain:
    1) User who generated the export
    2) The type of export
    3) Date and time

    1 vote

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    0 comments  ·  Export Center  ·  Admin →
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  2. An ability to export data within workloads - Example for skipped interactions. Be able to export what cases are being skipped and why to send to teams that are not in playvox (WFM teams/vendors etc).

    1 vote

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    0 comments  ·  Export Center  ·  Admin →
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