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3 results found

  1. Add deleted evaluations data to Playvox API

    Playvox API doesn't have information on which evaluations were deleted. Thus we cannot efficiently removed deleted evaluations from our internal database. The team has to recurrently compare the Playvox and Internal datasets and remove those not present in the Playvox dataset. This is resource expensive.

    2 votes

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    Under Review  ·  0 comments  ·  API  ·  Admin →
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  2. Roles

    Team Leaders added to 'All Users' should obtain access to all agent reports. This is specifically useful for QAs who need access to all agent reports.

    1 vote

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    Under Review  ·  0 comments  ·  Roles Management/Permissions  ·  Admin →
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  3. Include Playvox user ID as seen in the URL when exporting active users

    When exporting active users in User Management, it would be useful for it to include the user ID as it is seen in the URL (e.g. the user ID for this profile https://nubankmx.playvox.com/user-management/61f9ab92f605f7 , would be 61f9ab92f605f7 )

    1 vote

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