Central To Do List
Would be great to have a spot for users to see across the different products what they had pending and needing to look at. For leads, something that showed their assigned disputes, upcoming coachings, recent evals for their teams, and any learnings they have assigned, unread notifications, etc. For agents, upcoming coachings, recent evals, currently assigned learnings, pending disputes, unread notifications, etc. It can be extremely challenging to manage the different items requiring attention across multiple products within Playvox,
4
votes
Sarah Cullerton
shared this idea
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Joel Streby
commented
Would love to see user's have a personalized dashboard that shows their activity, recent scores/evaluation results, and any open items (to do's) in a snapshot format upon logging in.