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2 results found

  1. Security: Send email notification to Super_Admin when an export is made

    To enhance the monitoring and security of Playvox we would like an email to be sent to either the Admin or Super_Admin when specific data exports are generated.

    The email should contain:
    1) User who generated the export
    2) The type of export
    3) Date and time

    1 vote

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    0 comments  ·  Export Center  ·  Admin →
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    Acknowleged  ·  AdminKarina Ceron V (Product manager, Playvox) responded

    Hi there!

    Thank you for sharing your valuable ideas with us!

    We appreciate your input and believe that every idea contributes to making Playvox even better.

    We at the Product Team regularly assess and prioritize features based on user feedback. Rest assured that your idea will be carefully evaluated alongside others. If it gains traction among our user community through votes, it could significantly influence our development roadmap.

    Stay engaged and encourage others to vote for your idea. Your active participation makes a difference!

    Thanks for being a valuable part of our community.

    Karina from Product

  2. Export options

    An ability to export data within workloads - Example for skipped interactions. Be able to export what cases are being skipped and why to send to teams that are not in playvox (WFM teams/vendors etc).

    1 vote

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    0 comments  ·  Export Center  ·  Admin →
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    Acknowleged  ·  AdminKarina Ceron V (Product manager, Playvox) responded

    Hi there!

    Thank you for sharing your valuable ideas with us! 

    We appreciate your input and believe that every idea contributes to making Playvox even better.

    We at the Product Team regularly assess and prioritize features based on user feedback. Rest assured that your idea will be carefully evaluated alongside others. If it gains traction among our user community through votes, it could significantly influence our development roadmap.

    Thanks for being a valuable part of our community.

    Karina from Product

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