12 results found
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Default to specific group on community feed rather than General group
Currently, the community feed defaults to the General group. It'd be better to have either the option to disable the General group altogether or set a default group to display when you go to the feed page. This would prevent accidental posts to the General group.
1 voteHi there!
Thank you for sharing your idea with us!
We will thoroughly evaluate it, and if it gains traction, it could greatly impact our roadmap.
We appreciate your contribution to our community.
Karina from Product
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Nest comment replies
On the feed page, posts will have several comments. It'd be great to have the option to nest comment replies so you can reply to a specific comment rather than in the overall comment thread.
1 voteHi there!
Thank you for sharing your idea with us!
We will thoroughly evaluate it, and if it gains traction, it could greatly impact our roadmap.
We appreciate your contribution to our community.
Karina from Product
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announcements
-The ability to download a list of individuals who have read the announcement
-The option to filter the inbox by subject and announcement content1 voteHi!
Thank you for sharing your ideas with us.
Your idea will be carefully evaluated. If it gains traction, it could significantly influence our development roadmap.
Thanks for being a valuable part of our community.
Karina from Product
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Group Update Email Notifications
When changes are made to a group, currently an email is sent to the creator of the group. This creates many emails and there is no function to turn this notification off or edit it. We are requesting a feature to turn those notifications off for group changes.
1 vote -
Ability to set a time limit for Polls in Community
This feature would assist in making the Polls more dynamic and time-sensitive. Currently, when a Poll is conducted, participants receive points regardless of when they respond, even if it's months later. Additionally, if Polls are removed, the Karma points associated with them are also deleted.
1 vote -
Sending announcements by roles
I noticed you can currently only set announcements by team, all users, or all community or populate each person's name individually. Would be great to set the announcement population by roles as well when you need to reach a specific audience across teams/users.
2 votes -
Community feed wall posts for certain teams
It would be helpful if TL's/QL's could have the option to choose which teams can see a specific post they create on Playvox. This would prevent irrelevant teams from seeing posts that do not apply to them, which could reduce clutter and noise on their homepage. It could also ensure that important information is directed to the relevant teams, which could improve communication and efficiency.
1 vote -
emoji
Currently, we only have the option to like a post with a heart or leave a comment, but having the ability to use emojis would add more fun and expressiveness to our interactions.
It would be great if we could have the option to choose from a variety of emojis directly from the posting and commenting sections, instead of having to copy and paste them from another source.
1 vote -
delete announcements
It could be great to get a button to delete announcements that have been sent by mistake (it may be a draft) or with typing mistakes or even that the information is no longer valid and it's necessary to hide.
5 votesExciting news! 🎉 Your idea is moving forward!
A feature to delete an announcement is now officially on our 2025 roadmap.
We’re thrilled to bring your vision to life and deeply value your contribution.
Stay tuned for updates as we make it happen! 😊
Karina from Product
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Announcements, are not managed by the notification permissions
Announcements are not managed by the notification permissions, therefore they can't be disabled as of now.
Every user that is part of the BPO site can not disable notifications, thus receives the emails once any announcement is created, this creates spam as the BPO is re-sharing our provided information to the agents through playvox1 vote -
Community feed wall posts with style
We would LOVE the ability to edit font/bullets/etc in the community board posts. We can do it in the announcement box, but not in the actual feed.
4 votes -
Filter announcements by agent name
It would be helpful to be able to filter Announcements by agent, both in the Sent and the Inbox sections.
1 vote
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