29 results found
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Karma Points assigned to specific evaluations
We would like to identify when karma points are given for a specific evaluation:
- Can we remove the Karma Points button from the evaluations after assignment so this can only be done once per evaluation?
- When downloading the data, can we have the Evaluation ID in which the points were assigned?1 vote -
delete announcements
It could be great to get a button to delete announcements that have been sent by mistake (it may be a draft) or with typing mistakes or even that the information is no longer valid and it's necessary to hide.
5 votesExciting news! 🎉 Your idea is moving forward!
A feature to delete an announcement is now officially on our 2025 roadmap.
We’re thrilled to bring your vision to life and deeply value your contribution.
Stay tuned for updates as we make it happen! 😊
Karina from Product
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Have the ability to make amendment to the badge recognition.
It was great to encourage social participation from the agent, but recognize that anyone could essentially spam on the recognition badge which no one could have admin access to. This will create a loophole and hope the team could look into.
1 vote -
Draft announcements + ability to target/schedule send out dates in advance
Capability for admins to draft announcements and pre-set announcements to send out on scheduled dates
3 votes -
Resetting all users to zero Karma Points
We will be resetting our users annually to zero this was tedious to do user by user having to look up how many points they have and remove that amount.
4 votes -
Filter announcements by agent name
It would be helpful to be able to filter Announcements by agent, both in the Sent and the Inbox sections.
1 vote -
Community feed wall posts with style
We would LOVE the ability to edit font/bullets/etc in the community board posts. We can do it in the announcement box, but not in the actual feed.
4 votes -
5 votes
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5 votes
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