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  1. Export feature to get basic info to report on Announcements:
    - Title
    - Opens
    - Not open
    - Sent date
    - Type
    - Section

    7 votes

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  2. Have the option to choose more than one team to send mass announcements

    6 votes

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  3. It could be great to get a button to delete announcements that have been sent by mistake (it may be a draft) or with typing mistakes or even that the information is no longer valid and it's necessary to hide.

    5 votes

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  4. 5 votes

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  5. 5 votes

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  6. We will be resetting our users annually to zero this was tedious to do user by user having to look up how many points they have and remove that amount.

    4 votes

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  7. We would LOVE the ability to edit font/bullets/etc in the community board posts. We can do it in the announcement box, but not in the actual feed.

    4 votes

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  8. Capability for admins to draft announcements and pre-set announcements to send out on scheduled dates

    3 votes

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  9. I noticed you can currently only set announcements by team, all users, or all community or populate each person's name individually. Would be great to set the announcement population by roles as well when you need to reach a specific audience across teams/users.

    2 votes

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  10. Via the managed Karma points screen allow the ability to export the data via CSV.

    2 votes

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    Acknowleged  ·  1 comment  ·  Karma Points  ·  Admin →
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  11. When changes are made to a group, currently an email is sent to the creator of the group. This creates many emails and there is no function to turn this notification off or edit it. We are requesting a feature to turn those notifications off for group changes.

    1 vote

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  12. This feature would assist in making the Polls more dynamic and time-sensitive. Currently, when a Poll is conducted, participants receive points regardless of when they respond, even if it's months later. Additionally, if Polls are removed, the Karma points associated with them are also deleted.

    1 vote

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  13. Introducing a feature to create an "@all" post in the Community feed would greatly enhance our communication capabilities. Often, there are important messages that we need the entire team to see, and having the ability to send these messages to everyone with a simple "@all" tag would be a valuable time-saver, eliminating the need to address @s one by one.

    1 vote

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  14. Currently, the site owner is tagged as the owner of all Karma Points that are sent out when using the new automated workflow features to assign Karma Points. Instead, we prefer that the person who sets up the automated workflow is the one who is named in the "Managed By" category (see attached image).

    1 vote

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  15. Currently there is no way to view why another manager may have awarded karma points to an agent, it would be helpful to be able to view the comment in the "Mange" screen where it lists points awarded.

    1 vote

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  16. Ability to award karma points automatically based on an agent achieving the goal in a particular scorecard section. This would mean you can target specific areas for improvement

    1 vote

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  17. 1 vote

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  18. It would be helpful if TL's/QL's could have the option to choose which teams can see a specific post they create on Playvox. This would prevent irrelevant teams from seeing posts that do not apply to them, which could reduce clutter and noise on their homepage. It could also ensure that important information is directed to the relevant teams, which could improve communication and efficiency.

    1 vote

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  19. Currently, we only have the option to like a post with a heart or leave a comment, but having the ability to use emojis would add more fun and expressiveness to our interactions.

    It would be great if we could have the option to choose from a variety of emojis directly from the posting and commenting sections, instead of having to copy and paste them from another source.

    1 vote

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  20. When adding karma points via the new karma points button in the Manage Karma points screen, allow for a drop-down with custom options to be able to categorise the Karma points reason for allocation

    1 vote

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