Announcements, are not managed by the notification permissions
Announcements are not managed by the notification permissions, therefore they can't be disabled as of now.
Every user that is part of the BPO site can not disable notifications, thus receives the emails once any announcement is created, this creates spam as the BPO is re-sharing our provided information to the agents through playvox
1
vote
Benedikta Mažeikaitė
shared this idea
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Alexandra
commented
Just ran into this issue with a new initiative to share helpful tips to our platforms via announcements.