Assign Karma points based on achieving a section of the scorecard
Ability to award karma points automatically based on an agent achieving the goal in a particular scorecard section. This would mean you can target specific areas for improvement
1
vote
AdminShanice
(Admin, Playvox)
shared this idea
🎉 Hello!
This idea is already covered within the scope of automated workflows.
We are eager to hear your thoughts and feedback!
Thank you for being a part of our community! 😊
Karina from Product
