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  1. Hello!
    The suggestion is that the system allows you to program automatic (mass) subscriptions to evaluations without any comments and with 100% scores.

    1 vote

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  2. The user can set the percentage that triggers the coaching session recommendation

    Options to trigger the coaching recomendation:

    Question or section score
    critical fail

    5 votes

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  3. If X specific custom field option is chosen in an evaluation, enroll in a course

    Example: If I create a custom field name "soft skills", I can create a rule to enroll agent at "soft skills" course when I selected that field on evaluation

    0 votes

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  4. If X specific custom field option is chosen in an evaluation send an specific notification/email

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  5. we would like notification email templates to be editable. This would enable us to trigger specific email notifications to agents or managers or analysts with our own texts at set times.

    2 votes

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