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Improvements to our Quality product

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1 result found

  1. Reporting trends

    Report dashboard that can be filtered by agent, by scorecard type, by team, etc. that will show the trend per section, trend by questions, etc. and at the same time include the evaluation comment for each occurrences. Rather than going back to the actual evaluation to review them individually.

    18 votes

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    Planned  ·  2 comments  ·  Reports  ·  Admin →
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