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3 results found

  1. The ability to filter Interactions in PlayVox by Intercom teams and/or groups. It will be easier to evaluate specific agents and teams.

    5 votes

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    Started  ·  1 comment  ·  Filters  ·  Admin →
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  2. Currently, the "View My Workload" link in the "You have a new workload assigned" notification email directs the user to the Community page, not the workload.

    User would like "View My Workload" URL to direct user to the specific assigned Workload.

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    3 votes

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    Started  ·  0 comments  ·  Workloads  ·  Admin →
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  3. We would like a deep link created for Five9 phone calls so that we can bring them in as calls and build a channel specific workload.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Exciting News: Your Idea in Action!

    Your fantastic idea to enhance our workload feature is now being put into action. Your input is shaping our product, and we can't wait for you to experience the enhancements firsthand! 🚀

    Karina from Product

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