Advanced Dispute Reporting
Currently, the information from the dispute export is fairly limited. Being able to export data such as which question(s) were disputed would be helpful in seeing trends with agents or evaluators. This way, we can see if it is a specific question that an agent or evaluator may have a misunderstanding of, or if there are other factors that may affect a certain question being disputed more frequently than others.
12
votes
Carmen Lam
shared this idea
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Javier Ernesto Garciaa Vasquez commented
It'd be great if we can also include the Dispute reason/comment on the data that is exported.