Complete list of the tickets assigned in a workload
To have access to all workloads interactions and its metadata, not only a random sample of them.
Context: when a manager wants to verify the list of tickets assigned, either completed or not, in a workload, they click on the number of tickets in that assignment (it can be 67, for example), but Playvox will only display a sample of 11 or 12 tickets. Managers wants to be able to see the full list of assigned tickets so they can audit internally.
5
votes
dleite
shared this idea
Hello!
I'm happy to announce that the idea was release this week.
Ari (Product Manager) from Playvox