Calibration score based on complete evaluations in a calibration session
Currently, Playvox gives a 0% score for an evaluation that was not completed due to missing the deadline. The 0% is counting towards the calibration final score, even though there are many other completed ones.
We would like an enhancement to just take completed evaluations in a calibration session into account to generate the score.
6
votes
dleite
shared this idea
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Adminariel
(Admin, Playvox)
commented
Hello,
One workaround for this would be to remove the participants that didn't complete the calibration.
That is something that users can do since we do allow to remove them by entering the "edit" action in the calibration.Ari from Product