Backlog Completion Settings
If a workload is not completed before a new assignment is distributed, analysts are unable to work on the previous items that were assigned to them and can create a gap in work that QA needs to complete. This must manually be captured and completed outside of the workload.
Would love to see the ability to complete the previous assignment and/or have the functionality to catch this and the future assignment to reflect what was missed. This will ensure that there are no gaps from a controls perspective
2
votes
Ian Motiee
shared this idea
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Ian Motiee
commented
I understand this isn't ideal, as workloads are trying to measure the analyst's abilities to complete within the time before the new assignment is submitted. However, flexibility would be ideal.