evaluate the analyst workload reassignment
Include the reassignment feature thats available for the "evaluate the agent" workloads and extend to "evaluate the analyst" so I'm able to reassign a new analyst to help with calibrations.
5
votes
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Alex Trimbo commented
Bumping this up as an important feature
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Jesse Cornelio commented
With the "review the agent" workloads, you are able to reassign the current assignment to other analysts for the same week. Unable to do the same with "Review the Analyst" workloads. Would be great to have that same function