A report to list all agents that have NOT be evaluated within a given time frame
To help pickup any agent missed as part of the evaluation process (if workloads are used or not) we really need a report that we can export that will list all agents that have not been evaluated within any given timeframe. At present we have to run several reports and copy and paste a list of names that have zero evaluations which is time consuming. You clearly have this data as its available for us to view in Playvox, it would be amazing to be able to export this data!
4
votes
Deniece Burton
shared this idea
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Shane Ross
commented
I occasionally have an issue where some agents were not evaluated and I need to find out who did not assess them so I can follow up. There is currently no report for this, and I think it would be a good addition.