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Improvements to our Quality product

Quality: Automations

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Automated Quality Coaching Recommendations

The user can set the percentage that triggers the coaching session recommendation

Options to trigger the coaching recomendation:

Question or section score
critical fail

5 votes

Camila Oliveros shared this idea · Jan 4, 2023 · Report… · Admin →

Acknowleged · Jan 4, 2023

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AdminMadelyn Gengelbach (Technical Partner Manager, Playvox) commented · November 8, 2021 4:56 PM · Report

Be able to set a threshould for accepting a recommendation, after a certain time, it is automatically moved to Declined

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