Changing the user/agent selected even after evaluation is saved/sent.
We should be able to change the user/agent selected even after evaluation is saved/sent. We can currently change the date, time, link to the interaction, etc. BUT we still cannot change the selected user name for which we're making the evaluation. Please, make this field editable, so that we can correct and amend scorecards efficiently. Thanks.

As new analysts get onboarded and are learning how to use Playvox, every so often they evaluate for the wrong user/team (putting their own name and team assigned to standalone evaluations vs the user/team they are evaluating for) and sometimes results in the wrong scorecards being used. Would love the ability as a super admin to update the user and team originally picked for a completed evaluation to correct this when it wrong vs currently submitting in a request to support team to manually update on the backend. May save some support effort having this ability to self-service.