Permission option - ability to view disputes for anlyzed evaluations
Scenario: There is a team of agents that are evaluating agents from other teams - performing an analyst task.
Problem: As they don't have a specific team assigned, they are not able to view disputes related to the evaluations they performed/analyzed.
Solution: The easiest way would be to have an option in the employee role for view dispute for analysed evaluations.
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AdminIsa Xavier
(CSM, Playvox)
shared this idea