Skip to content

Improvements to our Quality product

Quality: Evaluations

CATEGORIES
All ideas
My feedback
Automations 3 ideas
Calibrations 21 ideas
Coaching 2 ideas
Disputes 25 ideas
Evaluations 65 ideas
Filters 13 ideas
Interactions 11 ideas
Other 18 ideas
Reports 51 ideas
Scorecards 46 ideas
Settings 7 ideas
Workloads 65 ideas

Searching…

No results.
Clear search results

- Coaching 33 ideas
- Community 28 ideas
- Integrations 26 ideas
- Learning 52 ideas
- Performance 9 ideas
- Platform 31 ideas
- Quality 327 ideas
- Voice of the Customer (VOC) 3 ideas
- Workforce Management 519 ideas

Same mistakes

Possibility to check the same mistakes the agents make inside the evaluation and deduct more points.

2 votes

Liza shared this idea · Jun 7, 2023 · Report… · Admin →

Acknowleged · Sep 21, 2023

An error occurred while saving the comment