Ability to Create Quality Forms (Scorecard) Without Scores
Currently, we can't perform quality checks in Playvox without assigning scores. However, our quality process doesn't involve scoring agents; we focus on capturing criteria without emphasizing scores. It would be great if Playvox could support this by allowing assessments without associated scores, making it easier to align with our approach and minimizing disruptions.
9
votes
Allan Silva
shared this idea
🎉 Exciting News! 🚀
🌟 April Release included a new option to hide scores, colores and percentages from evaluations. You can find more information here: https://help.playvox.com/hc/en-us/articles/40516911687571-April-29-2025
🙌 Give it a try and let us know how it works for you. We are eager to hear your thoughts!
Thank you for being a part of our community! 😊
