Flexible scoring mechanism
Hi Team,
This request is related to the scoring mechanism. In our practice, we use a corresponding rating for a range of scores in our current scorecard, and we would like to have Playvox QM detect the rating according to the total points a particular evaluation gets.
Here we have attached a screenshot showing how the scoring works for us.
Thanks, please let us know if it makes sense and if you need more clarification.
2
votes
Yiling Liu
shared this idea