feedback per question area Character Counter increase
At the moment feedback per question area is limited by character count.
In our team trainings, the feedback part is very important as it's used for argumenting why the answer was selected, with current character limit agents are not able to fully explain each detail (there are many and all are important as we are working with content moderation). Would it be possible to at least double the count
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Benedikta Mažeikaitė
shared this idea
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Mikal
commented
Can we remove the character limit when it comes to giving feedback on per question on the playvox quiz. It is EXTREMELY counterproductive at providing support and guidance and the development of skills