Performance

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  1. The campaign targets are not fixed to a certain time (e.g. quaters/months). If new targets are added, all historical performance data gets updated according to a new target meaning that incorrect data is represented.

    4 votes

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  2. Client would like to be able to remove the variables from within Performance campaign KPI that were created and no longer need to be within their account. This is to keep the account up to date.

    2 votes

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  3. Scrolling through and editing on the page can be buggy, and you have to repeatedly load until you have everything visible for the filtered period. It would be nice if the export matched the filter without having to load more load more load more each time.

    1 vote

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  4. It would be great to be able to click into a line in the FTP log and see the data that was uploaded/attempted upload.

    1 vote

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  5. Adding data via FTP log can be challenging as the UX will show a green bar even when the upload was not successful. When opening an unsuccessful upload, the error messages are inevitably "unknown." It is very difficult to troubleshoot what is causing the issue and I have to rely on your support team for help.

    1 vote

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  6. Once QA score is imported into the campaign it locks in all of the teams that are associated to the selected scorecard.
    There is a need to have an option to select only certain teams. As same quality standard is applied (thus one scorecard) for all of the teams, same targets can not be applied (several campaigns are being used) to all of the teams due to differences in processes.

    1 vote

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  7. Provide the ability to place KPIs in any order, not just based on weighting, and also include the ability to add categories and place certain KPI in each.

    1 vote

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  8. On the campaigns list, it would great if we could see the list in alphabetical order.

    2 votes

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