Ability to add types of coachings ("Behavior") and customize the form
This would dramatically expand the usefulness of the Coaching product by removing the current strait jacket under which we operate. It could make the Coaching product a one-stop shop for all agent communications, which raises the importance of the product and the Playvox connection.
7
votes
Madelyn Gengelbach
shared this idea
Hello, discover the new coaching for experience: https://help.playvox.com/hc/en-us/articles/16761598977683-Coaching-Forms
Regards,
Ari from Product Management