3 results found
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Ability to add Rootcauses when doing coaching and extraction of report out of it
Ability to add Rootcauses when doing coaching and extraction of report out of it
1 vote -
Ability to Automate Notifications to Leadership When an Evaluation Auto-fails
Would like Slack + email notifications enabled for when agent's receive a score of 0%
1 vote -
Coaching recommendation threshold QA score
Be able to set a threshould for accepting a recommendation, after a certain time, it is automatically moved to Declined
3 votes
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