4 results found
On Quality Coaching 2.0, we noticed that the sections and questions are all automatically pre-checked. Please create a button to deselect all. We have very lengthy scorecards, some with over 100 questions, and having to manually deselect them all is very time consuming.1 vote
Ability to add Rootcauses when doing coaching and extraction of report out of it2 votes
Would like Slack + email notifications enabled for when agent's receive a score of 0%1 vote
Be able to set a threshould for accepting a recommendation, after a certain time, it is automatically moved to Declined3 votes
- Don't see your idea?