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Improvements to Customer AI

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23 results found

  1. Export all messages from Search

    It's already possible to export the message data on a per Topic basis from the Prodsight Dashboard. In addition, developers can use the Prodsight API to retrieve all messages data along with topic and sentiment data.

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    This feature would allow users to select any set of messages matching any filter criteria and export it directly to a CSV format. No coding required!

    1 vote

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  2. Slack Integration

    Slack integration would allow users to receive relevant alerts and insights directly into Slack.

    1 vote

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  3. Drift Integration

    Drift integration would allow users to analyze topics and sentiment of Drift chats and conversations.

    1 vote

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