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Improvements to Customer AI

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  1. Intent Library

    Prodsight already has a neat selection of Common Intents as well as the ability to train your own Custom Intents to track any customer issue or request.

    However, model training can be consuming so we are considering introducing a growing Intent Library where you will be able to pick pre-trained Intents for a variety of common request types across industries like eCommerce, Retail, Fintech, and many more.

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