Skip to content
← Welcome to the Playvox Idea Portal

Customer AI

Customer AI

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Improvements to Customer AI

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

25 results found

  1. Workspace Activity

    Ability to see what key changes or actions were performed in the workspace by colleagues.

    <p></p>

    Key events could include:

    • New topics/subtopics created

    • Changes made to topics

    • Topics/subtopics deleted

    • New users joined the workspace

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Acknowleged  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Gorgias Integration

    Gorgias integration would allow users to analyze topics and sentiment of Gorgias chats and conversations.

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Acknowleged  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Get Author details via the API

    Currently, you can add or update Author details via the API but it is not possible to retrieve a single author's details or a list of Authors.

    The suggestion is to add additional methods for retrieving one or more Authors via the API.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Acknowleged  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Export all messages from Search

    It's already possible to export the message data on a per Topic basis from the Prodsight Dashboard. In addition, developers can use the Prodsight API to retrieve all messages data along with topic and sentiment data.

    <p></p>

    This feature would allow users to select any set of messages matching any filter criteria and export it directly to a CSV format. No coding required!

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Acknowleged  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Slack Integration

    Slack integration would allow users to receive relevant alerts and insights directly into Slack.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Acknowleged  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
2 Next →
  • Don't see your idea?