Create Custom Reports to be Sent out via Email on a Desired Schedule
I need to pull reports on a daily and monthly basis across Schedule Task Details and Agent Performance Metrics that I would like to be able to customize and create a scheduled email to trigger and be sent out for these reports.
Also add ability to create shared reports in the system for users accessing similar team data
9
votes
AdminMariana Klemp
(Product Owner, Playvox)
shared this idea
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Monica White
commented
The ability to have customizable and share those reports to sets of people for team data as well as templates for individuals is critical.