Normalize AHT by Interval
Allows us to be able to smooth out a forecast by being able to adjust/normalize anomalies at the interval level by AHT. Big win for forecasting, as you would avoid forecasting spikes at certain intervals to data load, etc.
3
votes
AdminMariana Klemp
(Product Owner, Playvox)
shared this idea
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AdminAnonymous
(Admin, Playvox)
commented
Hello All,
Thank you for your interest in this idea. I am excited to advise that we will be working on enhancing our forecasting capabilities throughout Q2 - Q4 2025, and as part of that body of work, we will be implementing additional normalisation methods to enable better configurability and control of your forecast. We will provide further updates as it progresses towards development.
If you have any questions, please do leave a comment and I will come back to you.
Kind Regards,
Kelly