Email Notification Roster Publish - More Detail Needed
Send the email notification about a schedule change being published by modeling it after the Manage Roster --> View Changelog.
This view shows the before and after of the agent schedule, and would be great to have this displayed in the agent email notification.
3
votes
Greg Best
shared this idea
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Daniele Castiglioni
commented
Great idea Greg ! I will also add the ability to display the leave type label instead of the Start and End time, if a leave is already approved for the published period. This will avoid confusion.