Leave Request | Change the Leave Type When in Submitted or Approved Status
Ability to change the leave type as agent or admin when in submitted or approved status. Currently can change to full day or partial, but we would like to see the leave type as editable too.
Greg Best
shared this idea
Requires more general discovery around "Modifying approved leave"
-
Lesley
commented
This will be a game changer for us because at the moment, we have to reject the leave if the agent has selected the wrong leave type so the agent receives the notification where we add comments and then we have to re-add the correct leave type. I would assume it will work similar to how we can edit leave dates when approving leave.
We also have staff who pre-books leave 12 months in advance so sometimes they choose to change their leave type closer to taking leave where admins have to go in and cancel the leave and take note of what the dates are and re-add the new leave type ensuring we have the right dates originally requested. This then sends multiple notifications to agents which can be quiet confusing for them where leaves been rejected and then re-added.