Chrome Extension - Logout button disabled
A repeated query from agents is that their Logout button is greyed out in the chrome extension. This is because they have gone past their rostered hours so the chrome extension does not detect a schedule.
A workaround for this is to logout of the chrome extension all together via the hamburger menu.
I think the logout button in the chrome extension should remain active even past shift end times to enhance the user experience.
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Trevor Wallace
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