Manage Roster - Shrink visually disappears on the graph when selecting a specific task
Shrink is visible on the coverage graph when no task is selected. However, when a workload task is selected, we do not see the shrink for that particular task. It is calculated in the effective roster number, however clients want to see the shrink by interval, even when selecting a specific task.
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Greg Best
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Thank you for raising this concept to the WFM team.
The Product Owner will review and update accordingly