Remove option to run roster for more than 4 weeks
We have some existing customer who already run a 4 week roster but with smaller user numbers, running a 4 week roster is not great once you have more than 100 agents involved. We should restrict the current 'Frequency / Duration to generate roster in (Weeks)' drop down (which currently allows up to 8 weeks) to 2 weeks for all new site builds if that is possible.
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AdminAnonymous
(Admin, Playvox)
shared this idea
Thank you for raising this concept to the WFM team.
The Product Owner will review and update accordingly