Manage Roster - Bulk Edit Shifts
Manage Roster > select agent > Bulk Edit Shifts:
Allow you to bulk edit shifts with shrinkage tasks as well from here (ie. Onboarding Training/Compliance Training task). Currently it only allows you to edit using workload.
2
votes
Trish Lau
shared this idea
Thank you for taking the time to bring this feature request to Playvox.
A Product Owner will review the request for potential inclusion within the backlog / roadmap. Updates will be provided as the feature progresses.
Regards,
The Playvox Team