Suggestion for Profile Creation
Could we look at possibly including some kind of message popping up when a new user profile is about to be finalised and created?
We recently had a new starter who shares the same name as an existing user and at the point of creation we didn't have any other info (email address etc) apart from their name.
When it came to creating that new profile it effectively took over that of the existing user and deleted all of their shifts from roster (new agent was hired into a different department) etc.
So the proposal/suggestion would be in these rare instances that if PV recognises that an existing user shares the same name as that of the new user then a pop up would be presented to state something along the lines of:
"User with this given name already exists. Are you sure you want to proceed?"
Thanks!
Dave Smith
shared this idea
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Heather Meares
commented
This would also help in cases where you attempt to create a profile for someone, but they already have a profile (Active or Deactivated)
This happens to me often. You create a profile, but after you save it, you cant find it. Because it already existed but was deactivated.