167 results found
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Publish Roster | Ability to type PUBLISH to notify it is the first publish
Ability to type PUBLISH to notify it is the first publish. You know how you have to type DELETE when you want to delete a Roster Period? Would love the same kind of thing on first roster publishes. We apparently cannot have a roster generated without publishing it on accident and it's causing a lot of manual work for us.
1 vote -
As a Team Manager, view a list of exceptions
in the case where exceptions occur during roster generation / re-generation / optimization.
2 votes -
2 votes
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2 votes
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Events: Preview Events When Generating Within Manage Roster
Allow the user to view the preview of where these events will go prior to it dropping them in to the roster
2 votes -
Ability to copy more than 1 day when copying and cloning shifts:
Copy 1 week to another week for example. Would be restricted to the current roster period
2 votes -
Events: Ability to Create an Event to Cover a Requirement
e.g. 20 hours of FTE divided up by users X,Y,Z by role. Similar to a fixed forecast but demand based
2 votes -
2 votes
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2 votes
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2 votes
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Events: Allow Rotation of Demand Based Events
When creating a demand based event and selecting one agent per day over a period, system always defaults to the same single user and does not rotate between available users.
1 vote -
Workplan hierarchy to apply rules (eg. RDOs)
Roster Config: Need to create some sort of hierarchy logic within the workplans that will allow us to apply different rules to a subset of users within a workplan e.g. consecutive or Non consecutive RDOs for a team/group
1 vote -
1 vote
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1 vote
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1 vote
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1 vote
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Add approved shift swap on the agent view
"As an agent who has asked to swap a shift that requires approval
I want to have a view of pending shift swap on my Schedule
So that I will be able to keep tracking my pending requests"
1 vote -
Add Daily Rotation to Fixed Rotation Feature
Fixed Rotations only allow you to rotate users through shifts on a weekly basis (i.e, one week, two weeks, three weeks). This idea would allow you to rotate users through shifts in a daily pattern (i.e, rotate users through shifts every day, every two days, every three days).
1 vote -
Events: Slack Notifications on Event Creation
When creating an event through the manage roster page provide an option to send a slack notification to assigned agents with event information
1 vote -
1 vote
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