165 results found
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Generate Roster - Prevent user from generating roster if there are agents without availabilities set
1 vote -
Put in place a hierarchy that will allow RDOs to be overwritten by a different type of leave request
1 vote -
Update Bulk Edit to be more dynamic (only productive tasks right now. Ability to change to any task)
1 vote -
1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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Not needing to save Roster Config to save new template should auto add and save in Roster config.
Either add it, or make me choose the templates.
1 vote -
Allow Playvox WFM to auto add additional hours based on FTE requirements
(ie. short 20% of FTE requirement, allow additional hours to be auto added)
1 vote -
Workplans: Where two or more workplans combine into one roster
create the ability to have the same shift start time across all workplans for an agent for a roster period
1 vote -
Create a permission that will allow an TL to edit individual tasks
or to add individual tasks on a roster and save but not edit or move shifts (Possibly Work Summary)
1 vote
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