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  1. 22 votes

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    Planned  ·  3 comments  ·  Scheduling  ·  Admin →
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  2. Allow optimisation to include additional options for:
    1. to take into account current daily volumes and reallocate people to synchronous channels where required
    2. Lock Specific Tasks from Optimization
    3. Optimize workloads in shifts that have already started (intraday optimization)
    4. Specify specific tasks to include / exclude from optimization
    5. Specify a date range to consider when reoptimizing
    6. Optimise by workplan, group, team or a specific workload

    7 votes

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    Planned  ·  2 comments  ·  Scheduling  ·  Admin →
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  3. Allow planners to determine a pattern for recurring events i.e. Monday / Wednesday / Friday. Similar to Google Calendar or similar calendar experiences.

    6 votes

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    Planned  ·  1 comment  ·  Scheduling  ·  Admin →
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  4. 5 votes

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    Planned  ·  0 comments  ·  Scheduling  ·  Admin →
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  5. Roster Config: Need to create some sort of hierarchy logic within the workplans that will allow us to apply different rules to a subset of users within a workplan e.g. consecutive or Non consecutive RDOs for a team/group

    1 vote

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    Planned  ·  0 comments  ·  Scheduling  ·  Admin →
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  6. 1 vote

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    Planned  ·  0 comments  ·  Scheduling  ·  Admin →
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  7. (ie. short 20% of FTE requirement, allow additional hours to be auto added)

    1 vote

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    Planned  ·  0 comments  ·  Scheduling  ·  Admin →
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