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  1. A button or just a field that we can set the number of slots that will apply for the whole day/week instead of manually filling up every interval

    Reason -> OTs are usually open for the whole day hence doing this is a tedious job

    2 votes

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    This item is being prioritised for development.


    We are beginning planning and will provide further updates as we understand when this item can be actioned. 

  2. Looking for the ability to "bulk select" slots for opt in hours or select a certain slots every week (if roster is set to a generate for more than one week).

    1 vote

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    This item is being prioritised for development.


    We are beginning planning and will provide further updates as we understand when this item can be actioned. 

  3. Currently swapping is enabled only at the shift level (full day).
    As we are doing scheduling at the task level there is a need to have swaps done at this level, as often people swapping have different roles as it relates to the other tasks on their schedule (the ones they are not swapping).

    12 votes

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    Prioritized  ·  3 comments  ·  Scheduling  ·  Admin →
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  4. Once a new recurring event is added to a roster config, the ability to add those events to already generated rosters without re-generating the roster (ie. with the optimize roster button). Currently you have to add each event individually even when they are in the roster, or regenerate and completely lose any manual changes you've made to a roster

    1 vote

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    0 comments  ·  Scheduling  ·  Admin →
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    This item is being prioritised for development.


    We are beginning planning and will provide further updates as we understand when this item can be actioned. 

  5. to have the option to set the available slots for Opt-in hours to be set for the whole day or for the whole week.

    For instance, the current setup is you have to set the number of slots available per hourly interval per day when setting up Opt-in Hoours. But for companies who are always on "OPEN OT", this will be a drag to set up since you have to update it day by day; hour by hour.

    If having a button that you can click that will set the available slot to a fixed number for all hourly intervals…

    1 vote

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    This item is being prioritised for development.


    We are beginning planning and will provide further updates as we understand when this item can be actioned. 

  6. While the roster has all the scheduling data, with a large team and many different tasks being scheduled, it can become difficult to consume that information. Adding different ways of consuming this information could help like:
    ● Coverage/capacity view, by different tasks.

    5 votes

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    Prioritized  ·  1 comment  ·  Scheduling  ·  Admin →
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  7. Allow optimisation to include additional options for:
    1. to take into account current daily volumes and reallocate people to synchronous channels where required
    2. Lock Specific Tasks from Optimization
    3. Optimize workloads in shifts that have already started (intraday optimization)
    4. Specify specific tasks to include / exclude from optimization
    5. Specify a date range to consider when reoptimizing
    6. Optimise by workplan, group, team or a specific workload

    3 votes

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  8. 3 votes

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    This item is being prioritised for development.


    We are beginning planning and will provide further updates as we understand when this item can be actioned. 

  9. 2 votes

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  10. 3 votes

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  11. 3 votes

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  12. Allow the user to view the preview of where these events will go prior to it dropping them in to the roster

    2 votes

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  13. 2 votes

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  14. 2 votes

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  15. 2 votes

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  16. 1 vote

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  17. 1 vote

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  18. 1 vote

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  19. 1 vote

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  20. 1 vote

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