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Workforce Management

Workforce Management

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Improvements to our WFM product

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5 results found

  1. Save Filters on Leave Request Search

    Ability to save the filter settings in a leave request search when using the back function

    11 votes

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    0 comments  ·  Leave Management  ·  Admin →
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  2. Keep a date range on Saved Calendar Views

    When in Leave Management, it would be great to have pre-saved views that retain date ranges in the calendar.

    6 votes

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    Planned  ·  0 comments  ·  Leave Management  ·  Admin →
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  3. Reinstate shift after leave is removed from roster

    In the current implementation, when a leave request is cancelled, the leave task is removed from the roster without restoring the tasks that were there before the leave was cancelled. This results in the person not being scheduled at all for that day.

    Cancelling a leave request should result in restoring the tasks to whatever they were before the leave was added, or to what they would be if the roster was generated (in case the leave already existed at the time of the oyster generation).

    21 votes

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    Planned  ·  0 comments  ·  Leave Management  ·  Admin →
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  4. Leave Management/Leave Request - Adding buckets of time for agents for certain leave tasks

    3 votes

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    0 comments  ·  Leave Management  ·  Admin →
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  5. Usability improvements to leave thresholds

    3 votes

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    0 comments  ·  Leave Management  ·  Admin →
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