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Workforce Management

Workforce Management

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Improvements to our WFM product

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4 results found

  1. Display 'Leave Allowance' on the Agent dashboard

    The ability to display 'Leave Allowance' on the Agent dashboard, keeping the agent mindful of their allowance as well as leave taken to date (which is already displayed)

    4 votes

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    Prioritized  ·  2 comments  ·  Leave Management  ·  Admin →
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  2. Ability to import or manually update agent Leave allocations (ie. Annual Leave)

    For clients with no HR connector

    7 votes

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    1 comment  ·  Leave Management  ·  Admin →
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  3. Manage Leave - Ability to change date on approved leave requests

    6 votes

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    1 comment  ·  Leave Management  ·  Admin →
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  4. Leave Management Wait List

    6 votes

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    0 comments  ·  Leave Management  ·  Admin →
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