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Workforce Management

Workforce Management

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Improvements to our WFM product

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1 result found

  1. Workstream Grouping to make filtering in reports easier.

    Ability to create own channels in workstream setup only to help with filtering for reports. Use case, I have multiple phone workstreams, however only am concerned with four of the eight workstreams for reporting.

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    Planned  ·  0 comments  ·  System Configuration  ·  Admin →
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