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  1. calibration custom fields to be pre-filled with the information that was placed in the original evaluation  ·  Completed

  2. Add deleted evaluations data to Playvox API  ·  Under Review

  3. Ability to delete specific users and their data directly in the UI  ·  Acknowleged

  4. Option to edit Reviews after then have been submitted  ·  Acknowleged

  5. Improve Data Management page  ·  Acknowleged

  6. Annotations/comments on graphs  ·  Acknowleged

  7. ADD response hour to exported VoC report  ·  Acknowleged

  8. Add scheduled workload data to Playvox API  ·  Acknowleged

  9. Historical Patterns Summary | Ability to Export Intraday AFAHT Data

  10. Export Chart Data to CSV  ·  Completed

  11. Improve Roster Filters - Coverage  ·  Under Review

  12. Agent performance by question group, not just section  ·  Acknowleged

  13. Report that lists any agents NOT allocated to a workload  ·  Acknowleged

  14. Calibrations export data to include analyst's email  ·  Completed

  15. Evaluate the Analyst: Ability to export Review's data using APIs  ·  Declined

  16. "All Others" or Reverse Query for a topic

  17. interactions - description field

  18. Exclude unwanted data from your reporting  ·  Completed

  19. The ability to export all awarded Karma points via the managed Karma screen  ·  Acknowleged

  20. Integration with Servicenow

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