89 search results
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calibration custom fields to be pre-filled with the information that was placed in the original evaluation · Completed
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Add deleted evaluations data to Playvox API · Under Review
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Ability to delete specific users and their data directly in the UI · Acknowleged
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Option to edit Reviews after then have been submitted · Acknowleged
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Improve Data Management page · Acknowleged
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Annotations/comments on graphs · Acknowleged
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ADD response hour to exported VoC report · Acknowleged
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Add scheduled workload data to Playvox API · Acknowleged
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Historical Patterns Summary | Ability to Export Intraday AFAHT Data
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Export Chart Data to CSV · Completed
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Improve Roster Filters - Coverage · Under Review
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Agent performance by question group, not just section · Acknowleged
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Report that lists any agents NOT allocated to a workload · Acknowleged
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Calibrations export data to include analyst's email · Completed
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Evaluate the Analyst: Ability to export Review's data using APIs · Declined
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"All Others" or Reverse Query for a topic
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interactions - description field
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Exclude unwanted data from your reporting · Completed
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The ability to export all awarded Karma points via the managed Karma screen · Acknowleged
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Integration with Servicenow