134 search results
-
Historical Performance Metrics · Completed
-
Enter Leave on Real Time screens · Acknowleged
-
Making adding a comment when skipping an interaction optional · Completed
-
Historical Patterns Summary | Ability to Export Intraday AFAHT Data · Acknowleged
-
Marking an agent as out of office/sick/vacation · Acknowleged
-
Ability to edit Evaluation Reviews · Completed
-
Bulk Uploading User Changes · Completed
-
Email alerts on huge data export · Acknowleged
-
Option to edit Reviews after then have been submitted · Completed
-
Add comments on Export evaluations file · Acknowleged
-
Add agent emails to reports · Acknowleged
-
Data information in FTP Log · Acknowleged
-
Enhance Workload Reporting · Acknowleged
-
Ability to export data with User custom fields information · Acknowleged
-
Calibrations export data to include Evaluation # ID · Completed
-
Add deleted evaluations data to Playvox API · Completed
-
calibration custom fields to be pre-filled with the information that was placed in the original evaluation · Completed
-
Analysis - Creation of Payroll Detail Report by Agent · Acknowleged
-
Please help fix column formatting on data tables · Completed
-
Skipped Evaluation Reporting and Exporting · Acknowleged