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  1. Target specific conversation types or user queries for QA evaluations  ·  Under Review

  2. Reports filtered by integrations meta-data  ·  Under Review

  3. Export Announcements data  ·  Acknowleged

  4. Quality reports add custom fields as filters  ·  Prioritized

  5. Calibration comparison granular data  ·  Acknowleged

  6. Reports flexibility and schedule export  ·  Acknowleged

  7. Making adding a comment when skipping an interaction optional  ·  Completed

  8. Advanced Dispute Reporting  ·  Acknowleged

  9. Data information in FTP Log  ·  Acknowleged

  10. Historical Performance Metrics  ·  Acknowleged

  11. Calibrations export data to include Evaluation # ID  ·  Acknowleged

  12. Dashboard with overtall data of agents  ·  Acknowleged

  13. Add deleted evaluations data to Playvox API  ·  Acknowleged

  14. Dynamic Team Selection/Historic Data Accuracy  ·  Acknowleged

  15. Ability to delete specific users and their data directly in the UI  ·  Acknowleged

  16. Bulk Uploading User Changes  ·  Acknowleged

  17. Add comments on Export evaluations file  ·  Acknowleged

  18. archive vs deleting workloads  ·  Acknowleged

  19. Improve Data Management page  ·  Acknowleged

  20. Annotations/comments on graphs  ·  Acknowleged

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