51 search results
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Target specific conversation types or user queries for QA evaluations · Under Review
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Reports filtered by integrations meta-data · Under Review
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Export Announcements data · Acknowleged
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Quality reports add custom fields as filters · Prioritized
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Calibration comparison granular data · Acknowleged
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Reports flexibility and schedule export · Acknowleged
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Making adding a comment when skipping an interaction optional · Completed
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Advanced Dispute Reporting · Acknowleged
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Data information in FTP Log · Acknowleged
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Historical Performance Metrics · Acknowleged
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Calibrations export data to include Evaluation # ID · Acknowleged
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Dashboard with overtall data of agents · Acknowleged
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Add deleted evaluations data to Playvox API · Acknowleged
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Dynamic Team Selection/Historic Data Accuracy · Acknowleged
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Ability to delete specific users and their data directly in the UI · Acknowleged
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Bulk Uploading User Changes · Acknowleged
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Add comments on Export evaluations file · Acknowleged
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archive vs deleting workloads · Acknowleged
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Improve Data Management page · Acknowleged
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Annotations/comments on graphs · Acknowleged